Samsung Kitchen Appliances Reviews

Samsung Kitchen Appliances Reviews

Linda of Montgomery, TX on March 9, 2017Satisfaction RatingIn the past two weeks my Samsung refrigerator has been producing ice underneath the freezer part and I have to defrost a refrigerator from the like the 1950’s. My Samsung dishwasher went out and I had to replace it And my top loading Samsung washing machine went out. This is all taking place in the past two weeks and these appliances are less than three years old. To make matters worse my 55 inch plasma Samsung TV went out last night. Samsung needs to make appliances that will last you longer than three years. This is an absolute shame that you can sell your appliances to people and within three years they break down. Samsung needs to stand behind their products and make better products. I will NEVER recommend a Samsung again or buy another one of their products.Helpful?YesNo
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Samsung Kitchen Appliances Reviews

Although I could write a book about my experience with this refrigerator and Samsung’s customer service, I will keep this short. I did like the flexibility of this unit, FlexZone, but overall, it’s not worth the money, by any means. The ice maker has never worked and after 5 months of use, the compressor has now blown. Next, getting help thru Samsung’s customer service has been more than disappointing. By the time their service repair gets to me, I will have been without a refrigerator for 10 days. Bottom line, not only would I not buy another Samsung refrigerator, I will never buy another Samsung product.
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Samsung Kitchen Appliances Reviews

Leslie of Orangeburg, SC on March 29, 2017Satisfaction RatingAlthough I could write a book about my experience with this refrigerator and Samsung’s customer service, I will keep this short. I did like the flexibility of this unit, FlexZone, but overall, it’s not worth the money, by any means. The ice maker has never worked and after 5 months of use, the compressor has now blown. Next, getting help thru Samsung’s customer service has been more than disappointing. By the time their service repair gets to me, I will have been without a refrigerator for 10 days. Bottom line, not only would I not buy another Samsung refrigerator, I will never buy another Samsung product.Helpful?YesNo
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Samsung Kitchen Appliances Reviews

Although I could write a book about my experience with this refrigerator and Samsung’s customer service, I will keep this short. I did like the flexibility of this unit, FlexZone, but overall, it’s not worth the money, by any means. The ice maker has never worked and after 5 months of use, the compressor has now blown. Next, getting help thru Samsung’s customer service has been more than disappointing. By the time their service repair gets to me, I will have been without a refrigerator for 10 days. Bottom line, not only would I not buy another Samsung refrigerator, I will never buy another Samsung product.Helpful?YesNo
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Samsung Kitchen Appliances Reviews

Samuel of Albion, IL on March 11, 2017Satisfaction RatingMy Samsung refrigerator has been in service for less than a year and I have already defrosted the icemaker 6 times. When I contacted Samsung they basically told me too bad my problem. Is anyone else as disappointed as I am with their Samsung refrigerator? Hoping someone can tell me how to get Samsung to stand behind this very expensive product.Helpful?YesNo
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Samsung Kitchen Appliances Reviews

Nancy of Mt. Pleasant, SC on March 13, 2017Satisfaction RatingWe purchased a counter depth refrigerator back on 2012. We have had nothing but problems with the ice maker and switch to dispense ice since we had it. Not only did we spend a lot for this refrigerator, we have continued to have to sink money into it to keep it working. Then we bought the $500 over the range microwave. Bad move!!! After having for one year, the number buttons on the front became hard to work. Now we have 2 numbers that won’t work at all. But of course they are telling me that they don’t cover this under the warranty. What good it the microwave if you cannot program in the time to cook??We also bought the induction range. I hope this holds up. We will never ever buy from Samsung again and will also advise all family and friends of our bad experience. My sister also had same issues with her Samsung refrigerator. Samsung might make good TV’s but their kitchen appliances are a piece of junk and they do not care how much you spend on them, they will not cover repairing a function like the number buttons! Unacceptable!!Helpful?YesNo
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Samsung Kitchen Appliances Reviews

We purchased a counter depth refrigerator back on 2012. We have had nothing but problems with the ice maker and switch to dispense ice since we had it. Not only did we spend a lot for this refrigerator, we have continued to have to sink money into it to keep it working. Then we bought the $500 over the range microwave. Bad move!!! After having for one year, the number buttons on the front became hard to work. Now we have 2 numbers that won’t work at all. But of course they are telling me that they don’t cover this under the warranty. What good it the microwave if you cannot program in the time to cook??We also bought the induction range. I hope this holds up. We will never ever buy from Samsung again and will also advise all family and friends of our bad experience. My sister also had same issues with her Samsung refrigerator. Samsung might make good TV’s but their kitchen appliances are a piece of junk and they do not care how much you spend on them, they will not cover repairing a function like the number buttons! Unacceptable!!Helpful?YesNo
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Samsung Kitchen Appliances Reviews

We purchased a counter depth refrigerator back on 2012. We have had nothing but problems with the ice maker and switch to dispense ice since we had it. Not only did we spend a lot for this refrigerator, we have continued to have to sink money into it to keep it working. Then we bought the $500 over the range microwave. Bad move!!! After having for one year, the number buttons on the front became hard to work. Now we have 2 numbers that won’t work at all. But of course they are telling me that they don’t cover this under the warranty. What good it the microwave if you cannot program in the time to cook??We also bought the induction range. I hope this holds up. We will never ever buy from Samsung again and will also advise all family and friends of our bad experience. My sister also had same issues with her Samsung refrigerator. Samsung might make good TV’s but their kitchen appliances are a piece of junk and they do not care how much you spend on them, they will not cover repairing a function like the number buttons! Unacceptable!!
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We purchased a side by side Samsung refrigerator about 3 years ago. The icemaker has been nothing but a nightmare. Ice production has been marginal and then the mechanism totally freezes. We have spent 600 on repairs, but the problems reoccur. Based on the number of complaints, this 3000 appliance is a con job by Samsung. Apparently, they could care less about customer service. I plan to tell everyone I know. Shame on Samsung!
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First – this refrigerator was only in use for three months at that time! Cosmetic or not, three months??? What kind of crap are they selling for $2,500+ that doesn’t even last three months??? I checked the Warranty and it does exclude “cosmetic” items, though “cosmetic” isn’t well defined, so it could cover a multitude of parts – BUYER BEWARE!!! Second – why would I want to buy parts that are of the same poor quality as what broke in less than three months? Why would I think they will last any longer than the original equipment that came with my refrigerator? So I called Home Depot, since I had also purchased their extended warranty. Their warranty is similarly worthless. They told me that they wouldn’t cover items that Samsung wouldn’t cover. So my Samsung days are over. I hope this review encourages others to find other brands to chose in lieu of Samsung.
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Gwen of Fairfield, OH on March 16, 2017Satisfaction RatingWe purchased a side by side Samsung refrigerator about 3 years ago. The icemaker has been nothing but a nightmare. Ice production has been marginal and then the mechanism totally freezes. We have spent 600 on repairs, but the problems reoccur. Based on the number of complaints, this 3000 appliance is a con job by Samsung. Apparently, they could care less about customer service. I plan to tell everyone I know. Shame on Samsung!Helpful?YesNo
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We purchased a side by side Samsung refrigerator about 3 years ago. The icemaker has been nothing but a nightmare. Ice production has been marginal and then the mechanism totally freezes. We have spent 600 on repairs, but the problems reoccur. Based on the number of complaints, this 3000 appliance is a con job by Samsung. Apparently, they could care less about customer service. I plan to tell everyone I know. Shame on Samsung!Helpful?YesNo